Question

Why aren't names and emails being exported?

  • 18 March 2024
  • 2 replies
  • 12 views

I’ve set up an integration with Excel online to export my quiz result data into a spreadsheet. However, the names and emails are not being exported along with the rest of hte data. 

Why would this be happening? It makes the integration basically meaningless. This is extremely frustrating.


2 replies

Userlevel 7
Badge +5

Hi @bunnykat Thanks for stopping by the community. Were any of the questions changed, such as changing the question type and/or changing the text of the question? This could have possibly caused an issue with the data exporting. 

If you haven’t already, I would also try suggesting deleting the integration and re-adding it. 

Userlevel 7
Badge +5

Hi @bunnykat how’s it going? Did you manage to get the integration working? Let us know if you still need some help with this one 😊

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