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Answered

Zoho integration is on but not connected

  • Jul 26, 2023 5:48 PM UTC
  • 3 replies
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Hello, 

Our integration between Typeform and Zoho seems to not be working as of this morning. Not sure how to troubleshoot and I am afraid that toggling the connection button would lead to unwanted outcomes. 

Best answer by amygc

Hi Liz, it turns out that there were some updates from our Zoho side that impacted the integration. Thanks for your help. 

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3 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Jul 26, 2023 7:23 PM UTC

Hi @amygc Thanks for stopping by! When you say it’s not working, is it not sending responses over? 
 

If so, could you try deleting and re-adding the integration to see if that solves the issue? 


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  • Answer
  • Jul 27, 2023 4:37 PM UTC

Hi Liz, it turns out that there were some updates from our Zoho side that impacted the integration. Thanks for your help. 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Jul 28, 2023 2:11 PM UTC

Ah thanks for letting us know, @amygc !