Landscape to Portrait flow for each step / transition is showing & looks clunky On iPhone 13ProMax | Community
Skip to main content
Answered

Landscape to Portrait flow for each step / transition is showing & looks clunky On iPhone 13ProMax

  • September 9, 2022
  • 4 replies
  • 83 views
C

When I test my video ask, you see briefly the landscape video before it flipped to responsive. I know there was a bug fixed pushed from what I was told last month, but it appears that didn’t fix it on this device - I was just looking for an update on if a fix is in the que or if I have to just deal with the sloppy and launch?

 

Here is a sample 

 

Best answer by Grace

Hey @crzentz I’ve just heard that the engineering team has deployed a fix for this, so hopefully you’re no longer experience the landscape flash now 🙏 let us know if you spot anything unusual though! 

View original

4 replies

Grace
Community Team
Forum|alt.badge.img+5
  • Grace
  • Community Advocate
  • 2646 replies
  • September 12, 2022

Hi @crzentz thanks so much for flagging this, I’m just checking with the team for an update on this bug for you 🐞 will let you know what I find out!

If cauliflower can become pizza, you my friend can do anything
Grace
Community Team
Forum|alt.badge.img+5
  • Grace
  • Community Advocate
  • 2646 replies
  • September 13, 2022

Hey @crzentz it looks like our engineering team is having trouble reproducing this issue, so they’re doing some investigating and hopefully we can get to the bottom of why it’s happening on some devices but not all 📲 

If cauliflower can become pizza, you my friend can do anything
C
  • crzentz
  • Author
  • Explorer
  • 1 reply
  • September 16, 2022

Thanks, Appreciate it as its holding up my launch. 

Grace
1 person likes this
  • Grace
    Grace
Grace
Community Team
Forum|alt.badge.img+5
  • Grace
  • Community Advocate
  • 2646 replies
  • Answer
  • October 21, 2022

Hey @crzentz I’ve just heard that the engineering team has deployed a fix for this, so hopefully you’re no longer experience the landscape flash now 🙏 let us know if you spot anything unusual though! 

If cauliflower can become pizza, you my friend can do anything

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs