Answered

My videoask form attract website user like an anchor. Why?

  • 10 February 2023
  • 2 replies
  • 31 views

I embed the iframe of my videoask form on a Wordpress page.

I put it on the bottom part of the page.

When user go to this page, the form attract the visitor and go directly to the bottom, like if I add an anchor. But not!

How do solve this UX bug? 

Thank you for you help guys.

url : https://reseaugroupe-c2i.com/solution-conseillers-independants/

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Best answer by andrew_videoask 10 February 2023, 14:26

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Userlevel 7
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Hi @ArnaudR, it seems like you may be using other plugins on your website that are conflicting with the VideoAsk embed.

The automatic scroll/anchor feature isn’t something we’ve designed in VideoAsk, so there should be some setting on your website where you can disable that.

Yes you should have right. I continue to search the setting responsible of this effect. thank you ;)

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