Restarting on mobile

Userlevel 1

We are having an issue where our videoask will restart if it gets close to the time limit. However, its only doing that on mobile. Is there a reason for this? 


Best answer by Grace 14 July 2022, 10:18

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2 replies

Userlevel 7
Badge +5

Hey @Jake Boyles 😊

This might be one for the support team as it sounds a little buggy 🐞 have you noticed it happening on particular mobile devices (Android/iPhone) or in particular browser views? 

Are you just sharing the link to the videoask or is it embedded somewhere? 

Userlevel 7
Badge +5

Hello @Jake Boyles! How are you doing today? Were you able to check Grace's reply to your question? Let us know if you've fixed this and if yes, how you did it. Have a great day! 😊