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What happen if I go back to a Free account?

  • 29 January 2021
  • 3 replies
  • 117 views

Hi, I’m going to buy a premium account, but my plan is to use it just 6 months. What will happen to my survey when I go back to basic? I’ll lose the access to the survey?

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Best answer by Liz 29 January 2021, 17:58

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Userlevel 7
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Hi @carmen.pisanello . Welcome to the community! :) When your account has been downgraded, the forms will be taken offline until the paid features are removed. You can learn more about what happens when your account moves from a paid to a free plan here

Hope this helps! Let us know if you think of any other questions or even share what you’re building. I’d love to see!

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do the typeforms i have created stay accessible to people if i stop my subscription?

Userlevel 7
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Hi @andy flannagan. Happy Thursday! :hugging:

 

I moved your question here where the answer is. Hope this helps!

 

Let us know if you have further questions =)

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