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Accidental renewal


Hi there. A payment was taken from my account today, but it should not have been renewed (Im not sure how it got through since I changed my bank card). Is it possible for someone from the billings team to contact me? Many thanks.

Best answer by john.desborough

@MizzyL - you will have to contact the Typeform Support team to open the ticket. here’s the link

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john.desborough
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  • June 15, 2022

@MizzyL - you will have to contact the Typeform Support team to open the ticket. here’s the link


Liz
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  • June 21, 2022

@MizzyL were you able to reach our support team? Let us know if so!


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  • June 21, 2022

All sorted now, thank you.


Liz
Ex–Typefomer
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  • June 21, 2022

Glad to hear! Thanks, @MizzyL !


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