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billed for a wrong subscription

  • Jan 25, 2023 1:19 PM UTC
  • 1 reply
  • 61 views

I’ve subscribed for one single month without automatic renewal and got charged for the past 8 months for it. 

didn't use the platform for the past 8 months I feel scammed and I want a refund for it, anyone encountered that issue before ?

thank you!

Best answer by Liz

Hi @momentum seeds All of our plans are subscription plans, meaning your account will automatically renew. If you didn’t cancel before the renewal date, you will need to contact our support team here for further help. 

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Liz
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  • Liz
  • Tech Community Advocate
  • Answer
  • Jan 25, 2023 8:45 PM UTC

Hi @momentum seeds All of our plans are subscription plans, meaning your account will automatically renew. If you didn’t cancel before the renewal date, you will need to contact our support team here for further help. 

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