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Answered

Bringing back earlier URLs

  • Feb 16, 2023 10:09 AM UTC
  • 1 reply
  • 49 views

I’ve made the payment for TypeForm just a day after the due date. URLs for my TypeForms have got changed. I want to get my old URLs. How is it possible?

Best answer by Liz

Hi @Shobhit Singh It sounds like your account most likely downgraded due to the payment being made after the renewal date, which would then remove any custom URLs on your account. Our article here can walk you through changing the URLs. 

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Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Feb 16, 2023 4:55 PM UTC

Hi @Shobhit Singh It sounds like your account most likely downgraded due to the payment being made after the renewal date, which would then remove any custom URLs on your account. Our article here can walk you through changing the URLs.