I need help logging in to my account and i can’t find a way to speak to human to get the issue rectified.
When i try to login it directs me to a page that says ‘the URL entered doesn't exist' - i need to create a survey asap and can’t find an answer online nor can i find a way to speak to a human about the issue.
#annoyedcustomer
Best answer by Liz
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+5
Hi
I am locked out of my account!! I need in right away as I need to download the responses - people are wanting payment and I can’t verify if I can’t download the responses. You are harming my business!! It worked this morning and now I can’t log in. What have you done!!???? jimd@medxtractor.com or jimdurward72@gmail.com - I need access now! You need a direct email support address and/or a direct telephone support number where there are humans on the other end.
+5
Hi
We don’t provide phone support, but we do provide email support and chat for our Premium customers. 
I have sent numbers of email about the problems. And also contacted directly to customer service. I have clearly mentioned about my octopus wallet. My phone number that is registered with octopus wallet and my identification, and I have asked to change my password and email address. But every time they asked me to see email. How can I see the email if I can't remember even email address.
+5
Hi
+6
it happens once a week for me if i am really busy in making forms and such.
cheers
des
404
We couldn't find the page you were looking for.
I clicked on verification email and it doent work
+5
Hm, our support team might be better equipped to look into this issue. You can contact them from your account email here,
its working now no worries
+5
Glad to hear,
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