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Question

Can't Sign Up

  • Aug 9, 2024 8:26 AM UTC
  • 5 replies
  • 184 views

If I go to https://www.typeform.com/signup/ I can’t Sign Up using the option ‘Sign up with e-mail’. Is there an issue at the moment?

5 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Aug 9, 2024 2:46 PM UTC

Hi @quem Sorry for the troubles getting signed up with Typeform! Do you receive any error messages? If you could provide screenshots, that would be helpful!


  • Author
  • Explorer
  • Aug 12, 2024 7:30 AM UTC

See Screenshot - It keeps loading, also in Incognito.


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Aug 13, 2024 5:51 AM UTC

Thanks, @quem ! Do you mind clearing your browser cache/cookies to see if this helps the issue? 


  • Author
  • Explorer
  • Aug 13, 2024 11:47 AM UTC

Hi @Liz,

Yes, I did. I tried several browsers Incognito, VPN, etc. And I still can nog create an account with E-mail.

For your info: We are a web development agency… ;-)


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Aug 20, 2024 6:38 AM UTC

Hi @quem If you’re still experiencing the issue, let us know! It may also help to contact our support team directly here in case they’re able to spot what is causing the issue.