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Answered

Cannot find an existing form in my workspace

  • Mar 17, 2022 12:42 PM UTC
  • 4 replies
  • 156 views

Hey 

I have created a form some time ago and then cancelled my subscription. Now I have restored my subscription, account 01FGY3BVGFRPTDXZTHZS1VYFEE. I have an embedded form here https://omgift.me/example-partner-store/
id is 8811602632232471, but I do not see it in the account. 

Best answer by Liz

Hi @ohmygift Welcome to the community! Love your username ha!

Our support team would be the best people to contact regarding this, as they can find the form and the account associated with in their backend. You can contact them from your account email (and include the URL you provided here) at this link. 

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4 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Mar 17, 2022 2:56 PM UTC

Hi @ohmygift Welcome to the community! Love your username ha!

Our support team would be the best people to contact regarding this, as they can find the form and the account associated with in their backend. You can contact them from your account email (and include the URL you provided here) at this link. 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • Mar 25, 2022 4:17 PM UTC

Hey @ohmygift! How are you doing today? Were you able to get in touch with our Support team? If yes, how did it go? 


  • Navigating the Land
  • Nov 10, 2022 12:31 PM UTC

Hello,

Last week I made my first typeform. I published it and sent the link via mail to my responders. 

This link still works, but I can’t find the typeform or responses in my account. Everything seems empty, as if I never made a typeform.

How can it be lost? 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Nov 10, 2022 5:47 PM UTC

Hi @PsychoPraat I’ve added your post here where we have more information on what to do. 😀