Answered

Cannot find an existing form in my workspace

  • 17 March 2022
  • 4 replies
  • 62 views

Userlevel 1

Hey 

I have created a form some time ago and then cancelled my subscription. Now I have restored my subscription, account 01FGY3BVGFRPTDXZTHZS1VYFEE. I have an embedded form here https://omgift.me/example-partner-store/
id is 8811602632232471, but I do not see it in the account. 

icon

Best answer by Liz 17 March 2022, 15:56

View original

4 replies

Userlevel 7
Badge +5

Hi @ohmygift Welcome to the community! Love your username ha!

Our support team would be the best people to contact regarding this, as they can find the form and the account associated with in their backend. You can contact them from your account email (and include the URL you provided here) at this link

Userlevel 7
Badge +5

Hey @ohmygift! How are you doing today? Were you able to get in touch with our Support team? If yes, how did it go? 

Hello,

Last week I made my first typeform. I published it and sent the link via mail to my responders. 

This link still works, but I can’t find the typeform or responses in my account. Everything seems empty, as if I never made a typeform.

How can it be lost? 

Userlevel 7
Badge +5

Hi @PsychoPraat I’ve added your post here where we have more information on what to do. 😀

Reply