Answered

Change login from SSO to email/password

  • 11 November 2022
  • 5 replies
  • 212 views

Morning everyone,

Just a quick question. I originally logged into the site with my google account and sso. How do I change it to the more traditional email/password login?

Thanks,

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Best answer by Liz 15 November 2022, 21:44

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Userlevel 7
Badge +5

Hi @Russell Lundstrom Happy Friday! If you click the password reset button, it will then break the connection and allow you to create your own password. 😀

Thank you Liz, I tried that but I do not get a reset email. I’ve tried multiple times now and not in spam or promo. Unless my ESP is blocking them, something isn’t working.

 

Userlevel 7
Badge +5

Ah, I’m realizing now, that if your company configures your SSO, you may need to contact them for additional help logging in outside of using SSO. Our support team can also look directly at your account here to verify this. 

@Liz 
I had to go to their admin to reset.

They were great.

 

Userlevel 7
Badge +5

Ah, thanks for letting us know! Glad to hear that worked, @Russell Lundstrom .

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