Change login from SSO to email/password | Community
Skip to main content
Answered

Change login from SSO to email/password

  • November 11, 2022
  • 5 replies
  • 449 views

Russell Lundstrom

Morning everyone,

Just a quick question. I originally logged into the site with my google account and sso. How do I change it to the more traditional email/password login?

Thanks,

Best answer by Liz

Ah, I’m realizing now, that if your company configures your SSO, you may need to contact them for additional help logging in outside of using SSO. Our support team can also look directly at your account here to verify this. 

View original

5 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14989 replies
  • November 11, 2022

Hi @Russell Lundstrom Happy Friday! If you click the password reset button, it will then break the connection and allow you to create your own password. 😀


Russell Lundstrom

Thank you Liz, I tried that but I do not get a reset email. I’ve tried multiple times now and not in spam or promo. Unless my ESP is blocking them, something isn’t working.

 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14989 replies
  • Answer
  • November 15, 2022

Ah, I’m realizing now, that if your company configures your SSO, you may need to contact them for additional help logging in outside of using SSO. Our support team can also look directly at your account here to verify this. 


Russell Lundstrom

@Liz 
I had to go to their admin to reset.

They were great.

 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14989 replies
  • November 18, 2022

Ah, thanks for letting us know! Glad to hear that worked, @Russell Lundstrom .


Reply