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Question

closing a survey

  • Dec 20, 2023 9:55 AM UTC
  • 4 replies
  • 299 views

Hi, everyone, I want to close my survey as I have enough answers. I don’t want to pay more as they already got a lot more than I agreed to pay, Where do I find the Close/stop survey button?? Pls help.

4 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Dec 20, 2023 3:47 PM UTC

Hi @vn_ve Thanks for stopping by the community! Our article here can walk you through closing the form. 😀


  • Author
  • Explorer
  • Dec 22, 2023 5:26 PM UTC

Thank you but it didn/t help me. I have an 8 questions survey going on and want to close it. I didn't find the option in my settings. Please advice as i paid already for an unnecessary update. Thank you!


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Dec 27, 2023 9:50 PM UTC

Hm, could you send a screenshot of what you’re seeing in your settings, @vn_ve ?


Grace
Community Team
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  • Community Advocate
  • Jan 2, 2024 2:20 PM UTC

Hi @vn_ve Happy New Year! Don’t forget to send us a screenshot of your settings so we can check whats happening here 😊