Hi @tgmed You can contact our billing team from your account email here for any questions related to your plan, pricing, or changing your billing cycle. 

I need to speak with a person. Can I at least get a direct email address?

​@Bjohnson2 -have you created a ticket at this link? that is the only way to get to Typeform Support

des

Hi ​@Bjohnson2 I hope you’re doing well! Were you able to submit a ticket at the link above? Let us know!