Question

Contact person from Typeform

  • 9 November 2022
  • 3 replies
  • 25 views
M

Hi, 

We are using type form for a client. Before we can use any 3rd party services we need to do a conflict check. 

In the conflict check we need to provide a contact person from Typeform. Any chance you can provide me with such a name and their email? 

Best,
Matilda

3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @matjoh Happy Wednesday! I hope you’re having a great week so far. I would suggest reaching out to our support team here, as they can provide you with further information and the best person to contact. 😀

Life is a series of awkward moments separated by snacks.
M

That's what I did, I entered a question in this form:

  1. Help
  2. →Contact
  3. →Billing (Subscription, Cancellation, Payment issues..)

 

But the only reply I got, was a recommendation to reach out to the Typeform community. Is it impossible to get access to a name easily? 

Liz
Rank
Userlevel 7
Badge +5

Hi @matjoh That might have been the default message after first submitting a question, but you’ll still reach a person. Since we can’t access your account in the community, it’s best to wait for someone in the billing team to reach back out to you. 

Life is a series of awkward moments separated by snacks.

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