contract terminate

Hi @nicolette I’ve removed some of the personal information from your message for privacy reasons.

Are you wanting to cancel your VideoAsk account or your Typeform account?

My Typeform account and of a co worker , Myrthe Groothuis.

It’s difficult to reach out to them. Could you let them contact me?

gr Nicolette

Hi @nicolette Have you tried contacting them at the method above? 

Hi Yes i did. But I don’t have live chat!!. So can you please contact me.

Greetings Nicolette

@nicolette - use the form at this link - unless you are on the Business plan you won’t have access to the live chat

des

Hi @nicolette Our support team hasn’t received an email from you, so be sure to contact them on the link above!

Hi,  this link does not work,  please give me an email adres.So I can send an email.  I used

support@typeform.com. 

Hi @nicolette That’s the correct email address. 😀 Please be sure you’re contacting them from your account email. 

That is what I did. 

Is it not possible that someone of Typeform will contact me?

gr Nicolette

Hi @nicolette Our support team let me know the email support@typeform.com no longer works, so you’ll need to log in and submit your information through that form. 

For the time being, they have contacted your account email. If you haven’t received an email from them, please check your spam folder!