Hello Typeform team and community,
I am trying to transfer ownership of my Typeform account to my professional email, but I get an error saying that this email is already associated with an account.
Here’s the situation: I started creating an account with this email, set a password, but never completed the email verification. As a result, a “ghost” or incomplete account exists in Typeform’s system. I cannot log in, reset the password, or access this account, yet the email is blocking the ownership transfer.
I cannot use another email address because this is my official professional email, and I need it to be the account owner.
Could someone from Typeform or the community help me? Ideally, the ghost/incomplete account associated with this email would need to be deleted so that I can complete the ownership transfer.
Thank you very much for your help!
