Hi Typeform Community -
If I downgrade from the Essentials plan, will I lose access to the survey responses that I have already received?
Alex
Hola
I found this info in one of our Help Center articles which I think answers your question:
Once the paid plan expires, all your forms that contain paid features will be set to Private mode and you won’t be able to collect further answers – unless you upgrade again or remove the trial features from your typeforms. Your results, collected while you were on a paid plan, will always be available in your Results.
More here.
Any further questions you know where to find us!
Hey Gabriel, thanks for your quick response!
I saw this article too but wasn't sure if the data I have collected would disappear once I downgrade. In other words - Do I need to download all my survey responses before downgrade my subscription or will I be able to access my survey responses in my account even after I downgrade?
I believe your responses will always be available on your results as stated on the article
“Your results, collected while you were on a paid plan, will always be available in your Results”.
You can wait for a final confirmation from one of our experts, but I’m pretty sure your responses will always be available in your account.
It’s correct,
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