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Answered

Former survey

  • November 16, 2021
  • 1 reply
  • 44 views

Hi,

Am I able to re-open a survey? New people are being invited to take the survey so can I just re-open?

Best answer by Liz

Hi @SJP If you’ve manually closed the survey, then you should be able to re-open it by turning on/off the settings shown below: 

But if the form was shut off due to reaching a response limit or downgrading your plan, you’ll need to upgrade your plan to re-open the form. 

I hope this helps!

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Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • November 16, 2021

Hi @SJP If you’ve manually closed the survey, then you should be able to re-open it by turning on/off the settings shown below: 

But if the form was shut off due to reaching a response limit or downgrading your plan, you’ll need to upgrade your plan to re-open the form. 

I hope this helps!


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