How can I get support from a paid account that was deleted | Community
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How can I get support from a paid account that was deleted


I had a paid account and we deleted the domain

I'm trying to get support, but no response

Humans are available only to paid customers

But I can't access mine

Best answer by Liz

Hi @Pandora Our support team is going to be your best help for any account-related issues since they have access to them. 

They have let me know they’ve received your emails, so please wait for their response for further assistance. 😀

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Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • October 26, 2023

Hi @Pandora Our support team is going to be your best help for any account-related issues since they have access to them. 

They have let me know they’ve received your emails, so please wait for their response for further assistance. 😀


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  • 1 reply
  • October 30, 2023

Hi Liz! Thanks for letting me know. Unfurtunately I'm not able to access support nor my account until they find a time to help me. It's been a week now. Anyways, something to add to the future needs like mine.

Have a nice week!


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • October 31, 2023

Hi @Pandora I gave the support team a nudge so you should have a reply back from them now!


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