How can I get support from a paid account that was deleted | Community
Skip to main content
Answered

How can I get support from a paid account that was deleted

P

I had a paid account and we deleted the domain

I'm trying to get support, but no response

Humans are available only to paid customers

But I can't access mine

Best answer by Liz

Hi @Pandora Our support team is going to be your best help for any account-related issues since they have access to them. 

They have let me know they’ve received your emails, so please wait for their response for further assistance. 😀

View original

    3 replies

    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15033 replies
    • Answer
    • October 26, 2023

    Hi @Pandora Our support team is going to be your best help for any account-related issues since they have access to them. 

    They have let me know they’ve received your emails, so please wait for their response for further assistance. 😀

    Life is a series of awkward moments separated by snacks.
    P
    • Pandora
    • Author
    • Explorer
    • 1 reply
    • October 30, 2023

    Hi Liz! Thanks for letting me know. Unfurtunately I'm not able to access support nor my account until they find a time to help me. It's been a week now. Anyways, something to add to the future needs like mine.

    Have a nice week!

    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15033 replies
    • October 31, 2023

    Hi @Pandora I gave the support team a nudge so you should have a reply back from them now!

    Life is a series of awkward moments separated by snacks.

    Reply


    Still need help?

    Don't be shy and ask the community.

    Ask your question here!
    Community T&Cs