How does switching to Free Plan affect file upload questions? | Community
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How does switching to Free Plan affect file upload questions?

  • October 7, 2022
  • 1 reply
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Hi,

Due to budget cutbacks we’re going to need to cancel our Typeform subscription and return to a free account. We had a survey that had people upload files for one of our questions. I know that file upload questions require basic tier or higher to implement. We downloaded the survey responses so we have access to the pdf links through Typeform. My question is, will we still be able to access these responses through the links we have or will those responses be lost in the change? These files are pretty important to our company so I need to know what the best course of action is.

 

Thanks!

– Eric

Best answer by Liz

Hi @TPTC Happy Monday! Once you downgrade to the Free plan, you’ll have limited access to your responses. You can read more about this here. The suggestion I would give would be to export as much of the data as you can before you downgrade your account in order to maintain the data. 

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Liz
Community Team
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  • Tech Community Advocate
  • 14987 replies
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  • October 10, 2022

Hi @TPTC Happy Monday! Once you downgrade to the Free plan, you’ll have limited access to your responses. You can read more about this here. The suggestion I would give would be to export as much of the data as you can before you downgrade your account in order to maintain the data. 


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