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Answered

How long does it take

  • Sep 4, 2022 3:07 PM UTC
  • 2 replies
  • 98 views

How long does it take to get a reply from the support team? I requested a refund for a subscription that I never opted for. 

Best answer by Gabi Amaral

Hello @jayjay! Welcome to our Community! 

I've just checked with our billing team and they already replied to you. Were you able to check their message? 

Wishing you a great week!

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2 replies

Gabi Amaral
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  • Ex–Typefomer
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  • Sep 5, 2022 12:48 PM UTC

Hello @jayjay! Welcome to our Community! 

I've just checked with our billing team and they already replied to you. Were you able to check their message? 

Wishing you a great week!


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  • Sep 5, 2022 1:04 PM UTC

Thank you for your responses. It has been sorted.