Answered

How long does it take

  • 4 September 2022
  • 2 replies
  • 41 views

How long does it take to get a reply from the support team? I requested a refund for a subscription that I never opted for. 

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Best answer by Gabi Amaral 5 September 2022, 14:48

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Userlevel 7
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Hello @jayjay! Welcome to our Community! 

I've just checked with our billing team and they already replied to you. Were you able to check their message? 

Wishing you a great week!

Thank you for your responses. It has been sorted. 

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