Answered

I cant delete payment method

  • 3 January 2023
  • 3 replies
  • 79 views
J

Hi, i need delete credit Card. i cant find where to do this.

 

regards,

JV

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Best answer by Liz 4 January 2023, 16:08

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3 replies

Liz
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Userlevel 7
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Hi @jovalley Welcome to the community! Our article here can walk you through how to delete your credit card information. 

Life is a series of awkward moments separated by snacks.
K

Hello,

 

I want to delete one of the two credit cards I have in my Typeform account, but I cannot find how...?

Every month Typeform is billing me from a creditcard which is no longer in use, and the card which is applicable is not chosen by Typeform, how can I change this?

I means that every month I get the message: “Invalid Payment Method”, and I have to pay manually.

Please advise!

 

King regrads,

Kees DK

Grace
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Userlevel 7
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Hi @Kees DK Happy New Year and thanks for stopping by the community with your question.

If you have already followed the steps in the article that Liz shared above (this one) I would recommend contacting the billing support team via this link to get some help. 

Let us know if you have any other questions or need help with anything else in the meantime 😊

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