Answered

I have trouble in logging in my TYPEFORM Account since Yesterday


Userlevel 1

I have trouble in logging IN in my TYPEFORM Account since Yesterday It is urgent 
When cliccing on Log in or any other link the system says (see below)
KINDLY AK TO BE CONTACTED ASAP THANK YOU 
: This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>RequestHeaderSectionTooLarge</Code>
<Message>Your request header section exceeds the maximum allowed size.</Message>
<MaxSizeAllowed>8192</MaxSizeAllowed>
<RequestId>G3AS0H5SY51AXWAD</RequestId>
<HostId>Twl1RMeSZNHioKyDEizdtkk/n76lxm4UeNPYaZmPqUcRpCQyXoj69+tCZwklRnBtzC57yg+HZpg=</HostId>
</Error>

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Best answer by john.desborough 3 May 2022, 13:00

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8 replies

Userlevel 7
Badge +6

@alberica marzotto - you might want to raise a support ticket at this link. that way Typeform Support can assist as well. 

 

des

Userlevel 7
Badge +5

Hi @alberica marzotto Were you able to reach our support team? 

ive tried to look for contact number but not successful

  pls help

Thankyou so much!

 ria

Userlevel 7
Badge +6

@ria - here is the link to create a help ticket with Typeform Support

HI james it keep showing error

  n directe dme to refresh  ( many times ) it IS STILL NOT  working??

ria

Userlevel 7
Badge +5

@ria Have you contacted our support team using the link above? 

I am new to here and also cant login using Chrome right from the start. I am using another browser. I put in a ticket.

 

<Error>

<Code>RequestHeaderSectionTooLarge</Code>

<Message>Your request header section exceeds the maximum allowed size.</Message>

<MaxSizeAllowed>8192</MaxSizeAllowed>

<RequestId>9M1ZAWW2VFMKXR78</RequestId>

<HostId>Z6FABiJbm6EtSwx8qRhxwj+UqM6Put/ngbkM0pEps4J4i26PaKM5EecdUtoGVmgWhn9/pnwsPh4=</HostId>

</Error>

Userlevel 7
Badge +5

Hi @alan101 Thanks for stopping by the community! Did you hear back yet from our support team? 😀

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