Hi i am trying to upgrade my plan from basic to plus immediately. I subscribed to the annual basic plan, however I want to switch to the plus plan. It says it will not allow me until July of 2023. Is there a solution to this?
Best answer by Gabi Amaral
View original
+5
Hello
The best way for you to solve this is contacting our billing team. You can do so using this link. They'll be able to take a look at your account and fix your problem as soon as possible.
Just to be sure, I'll also ping them about this. Hope you can solve this! 😉
Thank you! I have submitted an email but have not heard back yet. I appreciate your quick response!
+5
Yes, I can see you sent an email to them
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.