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In the free plan, does each answer count or each time a form is completed?

  • 13 January 2022
  • 3 replies
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In the free plan, does each answer count or each time a form is completed?

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Best answer by Liz 13 January 2022, 23:52

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Userlevel 7
Badge +5

Hi @SusanaKennedy A response is counted every time the respondent clicks the submit button to complete the form. So, if you have 10 questions on your form and the respondent submits the form with all the questions answered, this counts as one response. 

Hopefully that helps clear things up!

Thank you so much - So just to be 100% clear if people don’t finish and click submit then it is not counted, even if they are halfway through the form? Only if someone clicks submit is it counted?

Userlevel 7
Badge +6

if the typeform presents the submit button at the end of the form, it will send the data and count as a response. 

if the questions are not made mandatory - ie have to be answered before the submit button will let the user complete the form - the it is possible that ‘part’ of your form is complete and an ‘incomplete form’ would be submitted. 

 

you should determine what is required and what is optional. if you want all questions answered before being able to submit the response, then make sure that you make each question mandatory. 

des

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