Answered

Monthly or just Yearly

  • 3 November 2021
  • 2 replies
  • 26 views
K

We tried to sign up for monthly and it wouldn’t let us? Help.

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Best answer by Gabi Amaral 10 November 2021, 16:08

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Liz
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Userlevel 7
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Hi @KJ2005 Thanks for stopping by the community! Do you mind describing in a bit more detail the issue? For example, did you receive an error message? Any screenshots you can provide would be helpful. 

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hi @KJ2005! How are you doing today? 

First of all, I'm sorry for your situation. I was wondering if you were able to sign up for your monthly plan? Another suggestion I'd give is reaching out to our billing team directly so they can help you with that. You can get in touch with them over here.

Wishing you a good day!  :blush:

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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