Moving from annual to monthly subscription

  • 21 December 2021
  • 3 replies
  • 37 views
C

I want to change my subscription so I can just be charged monthly rather than all at once, but it wont let me @Liz . Sent in a support ticket a couple hours ago, but haven’t heard anything. Can’t edit or cancel the outstanding invoice either

 

3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @camlachance The best thing to do would be to wait for the response from our support team because they’ll be able to look at the error in the backend for you. 

Life is a series of awkward moments separated by snacks.
B

Hi, we expiernce the same problem, what was the solution? @Jen Urbann or @camlachance 

Gabriel
Rank
Badge +5

Hi, we expiernce the same problem, what was the solution? @Jen Urbann or @camlachance 

 

Hello @BIBI Antwerpen and welcome! 

I created a new thread for this conversation to keep things more organized. 

Have you contacted the support team at all? They’re the ones able to look into this for you. 

"If you think you are too small to make a difference, try sleeping with a mosquito".

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs