Hello Community i have a question regarding payment.
So my renewal date is 1July 2022, for a renewal of another year. What happens if i pay early? say in March 2022? Would my renewal takes place 1 July 2022 - 30 June 2023 OR March 2022 - March 2023?
Thanks guys!
Best answer by Liz
Hello, again,
In terms of if users can pay/renew early, the Billing team can reset your billing date to the current date and charge you for a new yearly subscription for the year ahead. One note - If they do that, the price you'd pay would be the price of the yearly plan selected with the remaining time left on your previous plan/billing period deducted. Regarding if this would change the date - if they did the prior, that would be reset the billing date, so in your example, your billing date would be set to March moving forward. Your next renewal after that would be March 2023.
I hope this helps!
+5Hi
+5Hello, again,
In terms of if users can pay/renew early, the Billing team can reset your billing date to the current date and charge you for a new yearly subscription for the year ahead. One note - If they do that, the price you'd pay would be the price of the yearly plan selected with the remaining time left on your previous plan/billing period deducted. Regarding if this would change the date - if they did the prior, that would be reset the billing date, so in your example, your billing date would be set to March moving forward. Your next renewal after that would be March 2023.
I hope this helps!
+5Hey 
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