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Promotion Code

  • Aug 24, 2023 8:48 AM UTC
  • 1 reply
  • 44 views

Hello,

 

Can I use a promo code when I already have a plan ? If not, can I cancel my plan with a overdue payement to get a plan with that promo code ?

 

Thanks,

Start In Saclay

Best answer by Liz

Hi @startinsaclay Happy Thursday! It will depend what the terms of the promo code are. I would suggest contacting our billing team here, as they have access to your account and can answer this better for you. 😀

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1 reply

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Aug 24, 2023 2:09 PM UTC

Hi @startinsaclay Happy Thursday! It will depend what the terms of the promo code are. I would suggest contacting our billing team here, as they have access to your account and can answer this better for you. 😀