Hello.
I used the type form very well last month but my survey work was ended this month. So I don't use it this month at all.
But I forgot to cancel it, so I want to refund.
I wrote refund request on Sunday.
It's a very large amount of money for me, so I'd like to get a refund quickly. so I'd like to ask if the refund process can be done within a few days. Thank you.
Best answer by Liz
View originalHey there, i have the exact same issue and no idea how to contact Typeform, which is, in the saas world, quite a surprise.
I need a refund asap.
Thanks Typeforme for contacting me back!
+6
they will get you sorted.
just keep in mind that for the subscription to typeform, both options (monthly pay and annual) are for an annual/full year contract. there is no month-by-month subscription option.. when you sign up you have agreed to a 12-month timeline - it’s in the text of the agreement.
cheers
des
Fiz a compra do plano annual ontem por engano, preciso apenas do plano mensal. .. .como pedir reembolso? |
-- Google Translation --
I purchased the annual plan yesterday by mistake, I only need the monthly plan. .. .how to request a refund? |
+5
Hi
+5
Hi, all! Just a quick update. While we do have a month-to-month option, it’s important to note that it is a subscription, so you will need to cancel before the next billing cycle to prevent being charged again.
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