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Refund Request

  • 16 January 2024
  • 1 reply
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I have been charged for a full year subscription, to which I never received prior notification. I was under the impression that my subscription was already cancelled, and to my surprise my credit card gets billed over $400, I made a request to get a refund. 

Does anyone know if the refund will be issued? Today is January 15, 2024, the same day that my subscription renews, I have not used typeform for the entire year, and I do not plan to use it, nor do I expect any responses. It would only make sense that I get a refund, otherwise it would feel like stealing. someone help if they know the answer. 

 

Thank you

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Best answer by john.desborough 16 January 2024, 04:57

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Userlevel 7
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@meziane - raise a help ticket with Typeform Support at this link and their Billing team will get you sorted. 

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