Hi Typeform Team,
I have an urgent request. I failed to turn off auto renew. Acct renewed on 19 OCT. It is a business/military account and I did not receive permission for another year.
Are you willing to cancel my subscription and refund yearly dues? Thank you so much- your service has been great!
Eric
Best answer by Gabi Amaral
View original
+5
Hey 
I would suggest reaching out to our billing team directly for this one so they can see if there's something they can do for you. You can get in touch with them over here.
In the meantime, I've deleted your email address of your question just for security purposes.
Wishing you a great day! 
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