Second eMail - where can I change it? | Community
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Second eMail - where can I change it?


Hi there community, I have a question. I have an e-mail to which my “customer-completed quizzes” are sent. When I set it up, I put up a second e-mail. The completed quizzes are also sent there. Ok so far.

Now I would like to change this second e-mail. But even after 45 minutes of seeking … there is no way that I find the place where I can do that!?

My question? Where IS my second sent-to-email in typeform? Where can I change it in Typeform?

I would love to hear an answer from you guys
Best regards from Germany

6 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15012 replies
  • April 23, 2024

Hi @MediaMann Do you happen to be referring to the respondent follow-up feature


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  • 3 replies
  • April 23, 2024

Hi there Liz, no … it’s probably way more simple … when a customer fills out a typeform quiz and clicks the final button “done / send it” … the quiz comes to my inbox as “a new quiz was done”. This email does not just go to my main eMail but to another one also … which I myself put up when initiating the quiz … my question is … where do I find the second “send-the-quiz-to”-email … cos I want to change that second email! All the best!  


Liz
Community Team
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  • Tech Community Advocate
  • 15012 replies
  • April 23, 2024

Ah, got it, @MediaMann ! It does sound like this is part of our follow up feature, and this article here can walk you through editing the self-notifications!


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  • 3 replies
  • April 24, 2024

Hi there, Liz, thanks for your answer. Well, I don’t think, that is the right solution, because I put up these two eMails when I did not even have a paid version of typeform! I just SOMEHOW told the system … if there is an new applicant who has filled out the form … please do not just send the informing mail to XYZ@mydomain.de. Please do send the infoming mail to xyz@mydomain.de AND abc@anotherdomain. 

This feature has to exist in the “not paid/free” version, since I put it up there.

Can you please help me and tell me where this second eMail Adress is in the backend. 

Thanks in advance
Yours! MM  


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  • 3 replies
  • April 24, 2024

Soooooorry Liz, you were right! Great tip and very fast also! I was to dumb to see it! Thanks a lot! All the best for you, MM


Liz
Community Team
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  • Tech Community Advocate
  • 15012 replies
  • April 24, 2024

Ha no worries, @MediaMann ! It’s definitely that kind of week. Let us know if there’s anything else we can help answer!


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