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"signup denied"

  • 21 February 2023
  • 4 replies
  • 313 views

Why when I try to signup with my company address email I receive the message "registration denied"? It happens also when I try to buy  a paid plan

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Best answer by annaamurri 1 March 2023, 10:07

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Userlevel 7
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Hi @annaamurri Do you know if your company has single sign-on with us? It might be worth checking with your IT department to see if they need to add you to their account first. 

Userlevel 7
Badge +5

Hey @annaamurri were you able to get to the bottom of this one? Let us know if you still need help with signing up 😊

Hi Grace,

All solved thanks! My company activated my email on typeform 😉

Thanks again,

Annalisa 

 

Userlevel 7
Badge +5

Great news, thanks for confirming @annaamurri 🙌

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