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  • 14 June 2023
  • 3 replies
  • 16 views
C

Typeform is not letting me upgrade my plan, I keep getting the error below. Billing address and info all updated, correct, and active. Please help!

 

 

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Best answer by john.desborough 14 June 2023, 14:58

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john.desborough
Userlevel 7
Badge +6

@catherinemietek - check the status.typeform.com page and you will see an ‘outage’/issue notice

 

you can also raise a ticket with Typeform Support here, so that the billing folks can help you. 

 

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
C

Thank you! Just saw all of that after I posted. We have a live typeform out that’s at capacity, so am sweating bullets!

Grace
Rank
Userlevel 7
Badge +5

Hey @catherinemietek sorry for the delayed reply here, hopefully there wasn’t too much disruption for you. Let us know if you need help with anything else but hopefully you were able to upgrade. 

 

If cauliflower can become pizza, you my friend can do anything

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