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Still Confused about Cancelling Sub and Gaining Refund

  • January 13, 2023
  • 2 replies
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Dear Typeform, I am still unclear about how to go about receiving a refund for a cancelled account.  I have already cancelled the account in the appropriate place on line - but there is no way to request a refund or, indeed, communicate directly with anyone at Typeform.  So my request is simple - can anyone provide me with a direct email address or a working telephone number in order to proceed.  Otherwise I shall have to out this in the hands of my solicitors.

Best answer by john.desborough

@Andrew Radio - Typeform doesn’t have phone support.. it’s a pain, i know

raise the support ticket with Billing at this link… about all you can do .. this is not the “official Typeform Support site”… 

 

des

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john.desborough
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  • Answer
  • January 13, 2023

@Andrew Radio - Typeform doesn’t have phone support.. it’s a pain, i know

raise the support ticket with Billing at this link… about all you can do .. this is not the “official Typeform Support site”… 

 

des


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  • 3 replies
  • January 26, 2023

I made contact as suggested and have had a refund within 24 hours, many thanks for this superb advice and the link.  Best A

 


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