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Answered

subcribers to unsubscribe

  • Sep 15, 2021 12:49 PM UTC
  • 3 replies
  • 99 views

Is it possible for the people who register/subscribe in the typeform, created by me to be able to unsubscribe again?  

Best answer by Liz

Hi @Leoni Thanks for your reply and apologies for my delay - I’ve been on holiday. You’ll need to store the data somewhere, such as a CRM system, to allow the respondent to unsubscribe to emails since we aren’t an email service provider. 

Let me know if you have any other questions!

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    3 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Sep 15, 2021 2:13 PM UTC

    Hi @Leoni Happy Wednesday! What are your respondents subscribing to? For example, are you adding them to an email list in Mailchimp?

    Life is a series of awkward moments separated by snacks.
    • Leoni
    • Author
    • Explorer
    • Sep 16, 2021 11:50 AM UTC

    They register via the Typeform form and then it is registered in the Typeform format. I view the results in Typeform and have not transferred it to Mailchimp. I would like to know if there is an option for the respondent/customer to unsubscribe.

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • Sep 21, 2021 5:28 PM UTC

    Hi @Leoni Thanks for your reply and apologies for my delay - I’ve been on holiday. You’ll need to store the data somewhere, such as a CRM system, to allow the respondent to unsubscribe to emails since we aren’t an email service provider. 

    Let me know if you have any other questions!

    Life is a series of awkward moments separated by snacks.

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