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Answered

Transfer account to someone else

  • May 21, 2024 11:37 AM UTC
  • 3 replies
  • 73 views

Hello,

 

I would like to transfer someone’s account to mine, as they were the owner of our workspace.

I tried to change the e-mail on their account, but since I already have an account, the transfer did not work.

What can I do to delete her account (I have their logins) and become the owner of the workspace?

 

Thank you

 

 

Best answer by Liz

Hi @astridlerat Our support team might be best to help with this since they have access to the accounts. If you haven’t already, you can contact our support team here. 

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3 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • May 21, 2024 2:35 PM UTC

Hi @astridlerat Our support team might be best to help with this since they have access to the accounts. If you haven’t already, you can contact our support team here. 


  • Author
  • Explorer
  • May 28, 2024 12:05 PM UTC

Hello, 

 

Thank you for your reply. They told me to delete my account, but when I go to my settings, I don’t have the option of deleting it. Could you please help me? 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • May 28, 2024 3:42 PM UTC

Hi @astridlerat I’m afraid I don’t have access to your account, so definitely respond back to our support team, as they’ll be the best help!