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Transfer account to someone else

  • May 21, 2024
  • 3 replies
  • 35 views
A

Hello,

 

I would like to transfer someone’s account to mine, as they were the owner of our workspace.

I tried to change the e-mail on their account, but since I already have an account, the transfer did not work.

What can I do to delete her account (I have their logins) and become the owner of the workspace?

 

Thank you

 

 

Best answer by Liz

Hi @astridlerat Our support team might be best to help with this since they have access to the accounts. If you haven’t already, you can contact our support team here. 

    3 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • May 21, 2024

    Hi @astridlerat Our support team might be best to help with this since they have access to the accounts. If you haven’t already, you can contact our support team here. 

    Life is a series of awkward moments separated by snacks.
    A
    • astridlerat
    • Author
    • Explorer
    • May 28, 2024

    Hello, 

     

    Thank you for your reply. They told me to delete my account, but when I go to my settings, I don’t have the option of deleting it. Could you please help me? 

    Liz
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • May 28, 2024

    Hi @astridlerat I’m afraid I don’t have access to your account, so definitely respond back to our support team, as they’ll be the best help!

    Life is a series of awkward moments separated by snacks.

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