Type Form Can change Your Payment From Free Anytime they want

  • 8 December 2021
  • 2 replies
  • 27 views

BEWARE. TYPEFORM CAN CHANGE YOUR PLAN FROM FREE TO PAYMENT PLAN ANYTIME THEY WANT. BEWARE. THEY DID THIS TO ME. I LOST 59$… DO NOT GIVE TYPEFORM YOUR CARD INFORMATION. READ TRUSTPILOT REVIEWS. I THOUGHT THEY WERE LYING UNTIL IT HAPPEN TO ME. 


2 replies

BEWARE. YOU CANT REMOVE YOUR CARD FROM TYPE FORM. BAD BUSINESS. U HAVE TO AUTHENICATE TO REMOVE YOUR CARD. I DID THAT. STILL DIDNT REMOVE MY CARD. 

 

I CHANGE MY ACCOUNT TO FREE. STILL DIDNT REMOVE MY CARD. I HAVE TO CANCEL MY DEBIT CARD JUST TO REMOVE TYPE FORM 

 

Userlevel 7
Badge +5

Hi @Paul Packer Our support team took a look at your account, and it looks like you upgraded your account in November. Please note that we are not able to upgrade plans for you - you must choose this option in your account. 

If you’re having issues with your account or downgrading, it would be best to contact our billing team directly since they have access to your account whereas we do not in the community. You can contact them from your account email here. 

 

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