Typeform Quadrupled the Price of my Subscription

  • 29 December 2023
  • 1 reply
  • 23 views
B

Hello,

I was shocked today when I saw that Typeform quadrupled the price of my subscription. For 2023, I paid EUR 222,50. It's still expensive, but ok. Yesterday, they charged my credit card with EUR 890 without warning me. 

For everyone selling digital subscriptions to customers in the EU - you are obliged by law to send them a renewal notice one month before the renewal date. 

So, check your upcoming renewals. You might be in for a surprise!

1 reply

Liz
Rank
Userlevel 7
Badge +5

Hi @BK 231229 Thanks for stopping by the community and apologies for any confusion on your plan. We don’t automatically change your plan, so it’s most likely that the plan or response limit was upgraded on the account. 

Our billing team would be the best help to narrow this down since they have access to your account. You can contact them here for more help. 😀

Life is a series of awkward moments separated by snacks.

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