I was locked out of my account this morning and cannot get any password reset emails, which seems really odd. I created a support ticket around 5 hours ago and still have not heard back from Typeform.
Can someone tell me how to expedite the customer support process with this company?
Hello, I woke up this morning to a customer notifying me that they submitted a form on my website this weekend. I did not receive an email notification of the form submission from Typeform, which I thought was odd. So I went to login and cannot use my existing credentials which are auto-saved in my browser. At that point I requested a password reset email, which never arrived. I also filled out a customer support ticket around 3 hours ago and have not received a reply. What is going on with my account? I need to access this customer information asap.
The primary email on my account is nick@boostrevenue.io
Still no response from technical support or anything.
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des
Hi John, its currently been over 5 hours without a response from Typeform technical support. Is this standard?
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+5
Hi
I’m waiting.
Still no response from Typeform, it’s been approximately 12 hours.
I have still not received a response and it has been 24 hours.
Still no response……...
Typeform sucks.
+5
Hi
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
