Answered

Typeform telling me I need to upgrade to have higher Responses limit.


Hi there Typeform Community,

Hoping someone can shed some much needed light for me :)

After doing several upgrades to my plan this morning after saying I had used up my monthly response limit, which meant me lead gen forms were closed, - I am now on the PLUS for 1K responses - I still cannot publish my typeforms, or take any more responses, and my responses are well below 250!

All forms are set to "Private" and telling me I have reached my limit of 250, and that I need to upgrade. So frustrating.

Please help!
This is very bad for our business.

Please help ASAP!
Thanks in advance

icon

Best answer by john.desborough 6 March 2023, 05:09

View original

2 replies

Userlevel 7
Badge +6

@ClearlightSaunas - 

suggest you raise a ticket with Typeform Support (the official support channel) using this link - they will get you sorted ….. sometimes there is a lag in the system as it doesn’t seem to be auto-implementing these ‘upgrades’ … 

 

the Support team can check under the hood on your account whereas the Typeform advocates in here don’t have that access. 

 

des

Thanks so much John!
I’ll do what you suggest.
Appreciate you help! 🙏🏻

Reply