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Unable to login

  • July 25, 2022
  • 2 replies
  • 39 views

So I use my Google Account to login but it always appeared the warning: “We could not find an account associated to this email.” although I have been editing my form for the past few days

Was my account banned due to violating the terms and conditions? Or it’s some kind of other technical issue?

Best answer by Liz

Hi @RoseliaMiyazono Thanks for stopping by! It would be best to contact our support team directly, as they can access your account and help answer this for you. You can contact them here

2 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • July 25, 2022

Hi @RoseliaMiyazono Thanks for stopping by! It would be best to contact our support team directly, as they can access your account and help answer this for you. You can contact them here


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • August 1, 2022

Hey @RoseliaMiyazono! Welcome to our Community! 

I was wondering if you were able to get in touch with our support team. Let us know!