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Answered

Unsubscribe From Paid Plan

  • Feb 6, 2022 7:17 PM UTC
  • 2 replies
  • 87 views

I have been trying to access the settings tab on my account for two days now to unsubsrcibe from my payment plan before I am charged for the next month that I do not want.

However, it has been stuck on the loading screen for hours on both days and multiple devices. I do not want to be charged again so need to solve this fast. 

Best answer by john.desborough

@MiaC - raise a help ticket with support at this link. 

 

des

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2 replies

john.desborough
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  • Certified Partner & Champion
  • Answer
  • Feb 6, 2022 9:33 PM UTC

@MiaC - raise a help ticket with support at this link. 

 

des


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Feb 11, 2022 4:53 PM UTC

Hi @MiaC Were you able to reach our support team?