My credit card has been charged with a subscription, maybe from an account (not sure) which I dont have access to anymore because I resigned from my company. I need the transaction to be reversed and there is no way to contact support. Please contact me on muskanjain7@gmail.com. Its a huge amount and its urgent.
Unwarranted transaction on my credit card
Userlevel 7
+5
Hi
Hello,
I have submitted a support ticket, but it was from my free account. The subscription auto-renewed on an account that is no longer active because it was linked to my previous employer's Google corporate account, which I can no longer access. I generated the ticket a while ago but haven't received a response yet.
I am concerned that I may receive a delayed response since the ticket was raised from a free account. The annual subscription fee, which is a substantial amount, has been charged to my credit card, and I cannot afford it. I urgently need this transaction to be reversed.
Could you please expedite the response to my ticket?
The email I raised the ticket from is muskanjain7@gmail.com but the email on which the subscription was charged is muskan.jain@ashoka.edu.in.
Hi, can you please look into this? It is a substantial amount that I cannot afford and I am really worried. I have not received any response from the billing team.
Thanks,
Userlevel 7
+5
Hi
Will the transaction be reversed/refund credited? So that I can stop worrying. It is really a huge amount, hence the worry. Don’t know when they will respond.
Userlevel 7
+5
Will the transaction be reversed/refund credited? So that I can stop worrying. It is really a huge amount, hence the worry. Don’t know when they will respond.
I’ve just spoken to a member of our support team, he’s looking at your case right now and will answer this for you via email.
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